Below are the services offered by GitLab’s Professional Services team.
For more details on buying Professional Services, use the form below to request more information. For more information about selling Professional Services, see our
handbook page.
Our classes cover some features that are available in all three GitLab pricing tiers (Free, Premium, and Ultimate),
some features that are only available in Premium and Ultimate, and a small number of features that are only
available in Ultimate.
Note: These are a combination of the current “off the shelf” offerings (SKU) and custom offerings (SOW). However, not everything is captured here and more information can be requested
through the form at the bottom of this page. SKUs are packaged, standardized services that can can be purchased/transacted on-demand while a statement of work (SOW), or a mutually signed contract is required for custom offerings.
Note: An overview of the Customer Success Services included with your Subscription to Software can be found at
the Digital Customer Programs page.
Service Type | Service Name & Data Sheet | Target Audience | Transaction Method | SOW Template/Service Description | Service Category |
---|---|---|---|---|---|
GitLab Adoption |
Large GitLab Customers looking for a deep level assessment on their current GitLab usage of GitLab with a detailed report provided by GitLab experts that includes recommendations with an executive backlog of actionable items tied to business value and prioritized roadmap to achieve those outcomes. |
Statement of Work (Contract, Signature Required) |
Consulting - Advisory |
||
Implementation |
Customers who want to learn how to install a simple GitLab instance into one of their cloud accounts. |
Statement of Work (Contract, Signature Required) |
Consulting - Hands-On |
||
Implementation |
Customers who want to deploy a stable and highly-available GitLab instance and educate their users. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Implementation |
Customers who want to configure and secure their gitlab.com group and educate their users. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Implementation |
Self-Managed customers who are planning for additional capacity or system load in the near future |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Implementation |
Self-Managed customers who may have performance issues or want a deep dive architecture review to support their operations at scale |
Statement of Work (Contract, Signature Required) |
Consulting - Hands-On |
||
Migration |
Customers who need to migrate data and users from GitHub, Bitbucket, or GitLab to GitLab. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Migration |
Customers who need to migrate data and users from Jira Server to GitLab. |
Statement of Work (Contract, Signature Required) |
Consulting - Hands-On |
||
CI/CD |
Customers who want to automate their software delivery process. |
SKU (On-demand Transaction) |
Consulting - Advisory |
||
CI/CD |
Customers looking to accelerate adoption of GitLab CI/CD capabilities and reduce time-to-value |
Statement of Work (Contract, Signature Required) |
Consulting - Hands-On |
||
Security |
Customers who want to secure their software supply chain |
SKU (On-demand Transaction) |
Consulting - Advisory |
||
Security |
Customers looking to accelerate shift-left security and compliance adoption, leverage GitLab Ultimate’s vast capabilities, and define a simple, scalable, and standardized security process. |
Statement of Work (Contract, Signature Required) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Flex Consulting |
This is for Customers who want access to experts to help them plan, design and validate their architecture, devops and security processes, and overall adoption approach. |
SKU (On-demand Transaction) |
Consulting - Hands-On |
||
Education - Standard |
|
Statement of Work (Contract, Signature Required) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
|
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
Customers looking to upskill and give recognition for doing so. |
SKU (On-demand Transaction) |
Education |
||
Education - Standard |
Customers with more than 12 attendees per standard live training session |
SKU (On-demand Transaction) |
Education |
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